Privacy Policy
Upclean Cleaning Services Ltd.
Effective Date: 1-1-2023
1. Introduction
Welcome to Upclean ("we," "us," or "our"). We are committed to protecting your privacy and safeguarding your personal information in compliance with Canadian privacy laws. This Privacy Policy outlines how we collect, use, disclose, and secure your personal data when you interact with our website or use our services.
2. Information We Collect
We may collect the following types of personal information:
-
Contact Information: Name, email address, phone number, and mailing address.
-
Payment Information: Payment card details (we do not store payment card information, see the "Payment Processing" section below).
-
Information You Provide: Any information you voluntarily provide when contacting us, requesting a quote, or using our services.
-
Usage Information: Information about how you interact with our website, such as IP addresses, browser type, pages viewed, and the duration of your visit.
3. How We Use Your Information
We use your personal information for the following purposes:
-
To provide and improve our services.
-
To process payments and invoices.
-
To respond to your inquiries and requests.
-
To send promotional materials and updates (if you have given us permission to do so).
-
To monitor and analyze website usage and performance.
-
To comply with legal obligations.
4. Sharing Your Information
We may share your personal information with:
-
Service Providers: We may disclose your data to third-party service providers who assist us in delivering our services.
-
Legal Authorities: We may disclose your information to comply with legal obligations or respond to lawful requests.
-
Business Transfers: Your information may be disclosed in connection with a sale, merger, or transfer of our business.
5. Payment Processing
We do not store payment card information. All payment transactions are processed through secure and reputable third-party payment processors. Your payment information is encrypted and protected according to industry standards.
6. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
7. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access and misuse. However, no data transmission or storage can be guaranteed to be completely secure.
8. Your Choices
You may have options regarding how we use your information, such as opting out of promotional communications. Please contact us to exercise these choices.
9. Updates to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on our website.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights under Canadian law, please contact us at: