Job Title: Operations Supervisor
Status: Full Time, permanent (The role will require flexibility in shift times, as interaction with night cleaning crew will also be required.
Location: Kelowna and Surrounding Areas, BC
Salary: $50,000 to $60,000 based on experience
To ensure that you receive emails from us regarding your candidacy, we recommend adding @upclean.ca to your list of safe senders.
Job Overview:
Servicing our most valued clients, the Operations Supervisor supervises group of sites within a territory, managing subcontractors to ensure the scope of work is completed, providing training, liaising with the client’s Store Managers, resolving issues or preventing escalations, and conducting inspections to assure quality. The Operations Supervisor acts as the first point of contact for the client regarding operations, escalations, and work orders.
Key Responsibilities:
Subcontractor Management
Participates in the hiring, training, and supervision of subcontractors and their activities
Ensures that subcontractors are compliant with requirements such as security clearances, GST, business licensing, WCB, liability insurance, etc
Ensures that Alpine standards are adhered to through subcontractor work
Conducts weekly or monthly audits or site inspections to ensure that work is completed as required and completes reports using technology
Client Relations Management:
Liaises with clients to ensure that performance standards are met and complaints are addressed
Prevents problems from escalating
Expense Management:
Ensures that scheduled hours and actual hours are in line with budget
Oversees or coordinates equipment repairs
Ensures subcontractor hours are in line with budget
Working Conditions:
The Operational Supervisor will require flexibility in shift times, as interaction with night cleaning crew will also be required. Must be fully vaccinated and be able to obtain CPIC clearance. Frequent travel within a geographic region is required. Must have valid driver’s license with clean driving abstract.
We offer:
Base salary
Monthly Vehicle and Gas Allowance
Benefits plan
Training and leadership development opportunities
Career growth and progression opportunities
How to Apply:
Email: hello@upclean.ca